At fibershinez, your privacy is of utmost importance to us. We are dedicated to ensuring that the information you share with us is handled with care and respect. This Privacy Policy explains how we collect, use, and protect your personal data, as well as the choices you have regarding your information.
Your Privacy, Our Commitment
Important: We do not sell, rent, or share your personal data with third parties.
1. Information We Collect
We may collect personal information through various channels, particularly when you make a purchase or register on our website. The types of information we may gather include:
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Personal and Contact Details: This includes your name, email address, shipping and billing addresses, order history, communications with our support team, product preferences, and any other personal information you provide.
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Transaction Data: Based on your payment method, we may collect details such as the name associated with the payment, card type, partial card numbers, and relevant account information.
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Technical Information: We may collect your IP address, browser type, operating system, language, location, and access platform whenever you visit our website.
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Marketing Preferences: This includes your preferences for receiving marketing communications and your contact preferences.
2. Information You Provide
You may choose to share personal details in various ways, such as when making a purchase, leaving a review, or sharing content like photos, videos, and comments. The personal information you share can include your name, email, address, product preferences, and other relevant details.
3. How We Use Your Information
We use the information you provide to:
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Personalize communications
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Recommend products based on your preferences
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Offer services tailored to your needs
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Assist with any queries or issues related to your purchase
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Process your orders, maintain your account, and provide ongoing customer support
4. Cookies, Analytics, and Tracking
To enhance your browsing experience, fibershinez uses cookies, web logs, and Google Analytics. Cookies allow us to remember your preferences and improve site performance. You can manage your cookie preferences or opt-out of Google Analytics by using the browser plugin.
5. Email & Text Notifications
With your consent, we may send you alerts about new products, promotions, and other updates via email or text messages (approximately four messages per month). If you wish to unsubscribe, simply email us at [email protected].
6. Sharing Your Data
While we do not sell or rent your personal information, we may share it with trusted third-party partners who help us provide our services, including:
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Payment Providers: Banks, payment processors, and shipping carriers
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Service Providers: Web hosting and advertising platforms
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Legal Obligations: We may disclose your data when required by law or to prevent fraud.
7. Protecting Your Personal Information
We prioritize your privacy and employ advanced security measures to protect your data from unauthorized access, alteration, or disclosure. We encrypt payment data with SSL and process transactions securely via PayPal. While we strive for top-tier security, we cannot guarantee absolute protection in all cases, but we are constantly working to improve our systems.
8. Data Retention
We retain your personal information only for as long as necessary to provide our services or as required by law. After you close your account or cease using our services, we may retain certain data for legal or operational reasons.
9. Withdrawing Consent
You have the right to withdraw your consent for processing your personal data at any time. However, please note that doing so may impact your ability to access some of our services. To update or delete your data, contact us at [email protected].
10. Accessing, Reviewing, and Updating Your Information
You have the right to request access to your personal data, as well as request updates, corrections, or deletions. To make any changes, please email us at [email protected].
11. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page, and where necessary, communicated to you via email. Please check back periodically for updates.
By using fibershinez, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, please don’t hesitate to reach out to us at [email protected]. We’re here to ensure your experience with us is safe, secure, and seamless.